Account Executive, Small to Mid-Sized Business (SMB)

  • Location: Minneapolis, MN
  • Department: Sales
  • Type: Full Time
  • Min. Experience: Mid Level

Job Description

As an Account Executive, focusing on Small to Mid Sized Businesses, you will be working with business owners, scheduling managers, and executives to help solve challenges surrounding labor management.  You’ll qualify their fit for When I Work’s Applicant Tracking, Scheduling, Time Clock and Communication tools and help them realize value through deep discovery conversations, product demos and testing periods. You’ll develop a keen understanding of labor management across multiple industries and will display a strong problem solving ability to map When I Work’s flexible solution to their specific needs.

What You’ll Be Doing 

As an Account Executive, you’ll be responsible for providing an exceptional customer experience and growing new customer revenue within the Small to Mid-Sized Business segment. In this role you will:

  • Work inbound leads and own the sales process from 0-100%
  • Engage prospects over the phone, via email and in-app messaging
  • Manage a pipeline of opportunities and follow-up tasks
  • Provide product demos via Zoom
  • Participate in continuous sales skill development exercises
  • Provide regular feedback to leadership and across departments in pursuit of continuous improvement
  • Work closely with internal stakeholders including Sales Development, Customer Care, Customer Success Managers, Product and Marketing to identify opportunities to enhance customer experience and satisfaction

Experience and Skills Needed

  • Quota carrying-experience in software or technology sales, SaaS implementation, mobile apps or cloud software
  • Functional knowledge of workforce management solutions, accounting software, human resources systems and payroll applications
  • Technology savvy and ability to quickly learn new things
  • Proven ability to collaborate and build strong relationships with both internal and external customers
  • Excellent verbal and written communication skills, including the ability to manage meetings or host webinars
  • Excellent organizational and time management skills
  • Bachelor's degree or any equivalent combination of education, experience, and/or training required

What Would Be Awesome To Have

  • Experience in the software or technology industry, preferably with SaaS industry experience
  • Experience with CRM and Success tools including SalesForce, ZenDesk
  • Experience with working with technology startups

What’s In It For You

  • Employee Stock Options
  • Paid parental leave
  • Medical benefits - employee premiums paid 100% by WIW 
  • Dental benefits
  • Paid vacation and holidays
  • Flexible work environment
  • Data/Cell (internet) stipend
  • Casual dress code
  • Dynamic and dedicated team

 

Sound Like a Good Fit?

We’d love to talk to you! Please submit the following to apply:

  • Resume (including months/years of employment for each position).
  • Cover letter including: 
    • an overview of your existing experience
    • a convincing reason why you’d like to work at When I Work

Must already be authorized to work in the United States on a full-time basis for any employer.

 

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